信银（香港）资本有限公司防骗提醒

近期，骗徒通过仿冒诈骗流动文字讯息中的超链接发动攻击（即短讯仿冒诈骗）的事件频发，信银（香港）资本有限公司（以下简称“我司”） 提醒客户及公众人士，警惕未经授权交易风险。

为防范钓鱼短讯，请市民留意以下防骗须知：

一、短讯发送人登记制

1. 我司已加入“短讯发送人登记制”，使用以“#”号开头的已登记发送人名称：#CNCBHKCAP，向本地流动电话用户发送单向短讯，方便客户识别我司短讯。
2. 我司不会通过短讯连结要求客户提供敏感或机密的个人资料。

二、切勿随意点击超链接

1. 我司不会通过短讯或电邮中的超链接，要求客户登录电子交易平台进行交易，更不会借此要求客户提供任何敏感或机密的个人资料。
2. 客户切勿随意点击任何电邮或短讯内的超链接，同时要妥善保管个人登录资料。

三、切勿提供敏感个人资料

1. 我司再次强调，不会通过电话、电话录音、电邮、短讯、超链接、二维码或附件等方式，索取客户的敏感个人资料，包括电子交易平台账户资料、用户名称、银行账户号码、登录密码、一次性密码或双重验证密码。
2. 客户点击声称由我司发出的假冒短讯内含的超链接存在极大风险，可能导致未经授权交易。

四、提高警惕，严防受骗

1. 妥善保管个人资料：请妥善保管个人资料和电子交易平台账户资料（包括电子交易平台用户名称、登录密码、一次性密码或双重验证密码等等），切勿向任何人透露该等资料。
2. 官方渠道下载APP：客户通过电子交易平台进行登录/交易时，应从官方应用程序商店下载电子交易平台流动应用程序，以接驳至电子交易平台账户。
3. 切勿点击可疑信息：切勿打开来历不明的电邮、短讯、附件或超链接及下载可疑的应用程序。如有怀疑，请立即停止操作，切勿输入任何资料，关闭窗口，并及时向我司查询，提供相关可疑超链接或截图（如有）。
4. 定期检查交易记录：经常通过电子交易平台或月结单检查交易纪录，检查是否有可疑或未经授权的交易。
5. 及时应对可疑情况：如客户曾向怀疑伪冒网站提供资料或遭遇未经授权的交易，请立即致电我司客户服务热线(852) 2905 3966，并向警方举报。
6. 借助防骗工具验证：除了向指定机构验证外，市民也可在守网者网站的“防骗视伏器”或“防骗视伏App”进行搜索，以查核某网站、电话号码或电邮是否可能涉及欺诈。“防骗视伏App”若侦测到用户尝试浏览可能涉及欺诈的网站，更可实时向用户发出警示。

如有任何查询，可以通过以下联系方式与我们联系：

电话：(852) 2905 3966

邮件：dealing@cncbinvestment.com

 

 

Anti-Fraud Reminder from CNCB (Hong Kong) Capital Limited

Recently, there has been a surge in attacks perpetrated by fraudsters through forging hyperlinks in phishing mobile text messages for fraudulent purposes (known as SMS phishing). CNCB (Hong Kong) Capital Limited (hereinafter referred to as "our company") reminds clients and the public to be vigilant against the risks of unauthorized transactions.

To guard against phishing SMS messages, please take note of the following anti-fraud guidelines:

I. SMS Sender Registration System

1. Our company has joined the "SMS Sender Registration System" and uses the registered sender name with the prefix "#", namely #CNCBHKCAP, to send one-way SMS messages to local mobile phone users, facilitating clients in to verify the identity of our SMS messages.
2. Our company will not request clients to provide sensitive or confidential personal information through SMS links.

II. Never Click on Hyperlinks Randomly

1. Our company will not ask clients to log in to the electronic trading platform for transactions via hyperlinks in SMS messages or emails, nor will we request clients to provide any sensitive or confidential personal information through such hyperlinks.
2. Clients should never click on hyperlinks in any emails or SMS messages randomly and should properly safeguard their personal login information.

III. Never Provide Sensitive Personal Information

1. Our company reiterates that we will not, under any circumstances, request sensitive personal information from clients, including but not limited to electronic trading platform account details, usernames, bank account numbers, login passwords, one-time passwords, or two-factor authentication passwords, via phone calls, phone recordings, emails, SMS messages, hyperlinks, QR codes, or attachments.
2. There is a significant risk for clients who click on hyperlinks contained in fake SMS messages claiming to be sent by our company, which may lead to unauthorized transactions.

IV. Stay Alert and Guard Against Fraud

1. Safeguard Personal Information: Please properly safeguard your personal information and electronic trading platform account details (including usernames, login passwords, one-time passwords, or two-factor authentication passwords, etc.) and never disclose such information to a third party.
2. Download Apps from Official Channels: When logging in/trading via the electronic trading platform, clients should download the mobile application of the electronic trading platform from official app stores to connect to their electronic trading platform accounts.
3. Avoid Clicking on Suspicious Messages: Never open emails, SMS messages, attachments, or hyperlinks from unknown sources, and do not download suspicious applications. If in doubt, please stop the operation immediately, do not enter any information, close the window, and promptly contact our company, providing relevant suspicious hyperlinks or screenshots (if any).
4. Regularly Check Transaction Records: Frequently check transaction records through the electronic trading platform or monthly statements to detect any suspicious or unauthorized transactions.
5. Promptly Respond to Suspicious Situations: If clients have provided information to suspected fake websites or encountered unauthorized transactions, please immediately call our company's customer service hotline at (852) 2905 3966 and report to the police.
6. Verify Using Anti-Fraud Tools: In addition to verifying with designated institutions, public can also search on the Scameter and the mobile application Scameter+ to check whether a website, phone number, or email is likely fraudulent or not. It also alerts a user in real time if it detects the user trying to visit a potentially fraudulent website.

If you have any inquiries, please contact us through the following channels:
Phone: (852) 2905 3966
Email: dealing@cncbinvestment.com